Refund Policy
At Sadeem Fragrances, we take pride in the quality of our products and are committed to providing the best experience for our valued customers. To ensure the best service, please read our return and exchange policy carefully.
Return & Exchange Policy
- Customers may request a return or exchange within 5 days from the date of receiving their order.
- To be eligible for a return or exchange, the product must be:
- In its original condition
- Unused and unopened
- Returned in its original packaging
Returns or Exchanges Will Not Be Accepted in the Following Cases:
- If the product has been used or the perfume packaging has been opened.
- If the product has been damaged due to misuse or improper handling.
Non-Returnable Products
Due to the nature of certain products, such as perfumes and personal care items, any product that has been opened cannot be returned or exchanged for hygiene and public health reasons.
In Case of a Store Error
If you receive a product that is damaged, defective, or different from the item you ordered, we will cover all shipping costs. The product may be returned or exchanged free of charge, with no additional fees.
Customer Support
Our team is always available to answer your questions before purchase through:
• WhatsApp: 01036453875
• Email: sadeemfragrances999@gmail.com
We thank you for your trust and remain committed to providing you with the best shopping experience.